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Parent Management

Parents are linked to students and can access the Parent Portal to stay informed about their child’s attendance, fees, homework, and school circulars. A single parent account can be linked to multiple children studying in the same school.

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Adding a Parent

Parents can be added in two ways:

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Option 1: While Adding a Student

When you add a new student, there is a Parent / Guardian section at the bottom of the form. You can either:
  • Create a new parent by entering their name, phone, and email
  • Link an existing parent by searching for them (useful when siblings share a parent)

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Option 2: Directly from the Parents List

  1. Go to People → Parents
  2. Click Add Parent
  3. Fill in:
    • Father’s Name and Mother’s Name (both optional individually, but at least one is required)
    • Primary Mobile Number — used for SMS notifications and login
    • Email Address — used for email notifications and login
    • Address (optional)
  4. Click Save Parent
  5. After saving, click Link Student to associate them with their child(ren)
The Parent Portal login uses the parent’s mobile number or email address. Make sure these are correct before sharing login details with parents.

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Linking a Parent to Multiple Students

If two or more siblings study at your school, you do not need to create separate parent accounts:
  1. Open the existing parent’s profile
  2. Click Link Another Student
  3. Search for the sibling’s name
  4. Select and confirm
In the Parent Portal, the parent will see a child selector at the top to switch between their children’s dashboards.

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Parent Profile

Each parent profile shows:
  • Contact details (phone, email, address)
  • All linked students and their current class
  • Communication log — history of SMS and emails sent to this parent
  • Fee payment history across all linked students

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Editing Parent Details

  1. Go to People → Parents
  2. Click the parent’s name
  3. Click Edit
  4. Update the phone number, email, or address
  5. Click Save
If you change a parent’s mobile number or email, their Parent Portal login credentials change accordingly. Inform the parent of the new login details.

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Parent Portal Access

Parents can access the Parent Portal at micronerp.com using their registered mobile number or email. On first login, they set a password using the OTP sent to their mobile number. Through the Parent Portal, parents can:
  • View daily attendance for each child
  • See fee invoices and outstanding dues
  • Download fee receipts
  • View homework assigned by teachers
  • Read school circulars
  • Check exam results and report cards
  • Track the school bus (if transport is configured)
See the full Parent Portal Guide for a walkthrough.

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Sending Notifications to Parents

Micron can automatically notify parents via SMS and/or email when:
  • Their child is marked absent
  • A new fee invoice is generated
  • An invoice is overdue
  • A new circular is published
  • Exam results are released
To configure which notifications are active, go to Settings → Notifications. Note that SMS notifications consume notification credits. See Settings for details.

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Deactivating a Parent

If a parent no longer has any children at the school:
  1. First deactivate or transfer all linked students
  2. Open the parent’s profile
  3. Click Deactivate
Their portal access is revoked. Contact and payment history is retained for records.

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Frequently Asked Questions

Can a parent access the portal from a mobile phone? Yes. The Parent Portal is fully responsive and works in any mobile browser. Parents can also save it as a shortcut on their home screen for quick access. What if a parent forgot their password? They can click Forgot Password on the login page and receive a reset link via email or OTP via SMS. Can I export a list of all parent contact numbers? Yes. Go to People → Parents and click Export. This downloads a CSV with parent names, phone numbers, and email addresses, which is useful for sharing with your communication team.